Terms of Use

1. Definitions

"Waltive", "we", "us" and "our" mean Waltive, the operator of the platform. "You" and "your" mean the person who registers an account.

"Platform" means the website, the mobile site, any application and the services reached through them. "Account" means your registered account. "Digital asset" means a cryptocurrency or stable token, and "USDT" is the token in which balances, margin, profit and loss are held and settled.

"Futures" means the perpetual contracts offered on the Platform, on gold and on digital assets, which are margined and settled in USDT. "Position" means an open futures contract. "Bonus" means a promotional credit offered under its own published rules.

2. Changes to these Terms

We may change these Terms, the Platform, the markets we list and our fees. The current version is always published at this address with the date it took effect. If a change is material we will tell you through the Platform or by email before it applies where we can; where a change is needed at once for legal, security or risk reasons it applies from the moment it is published.

If you keep using the Platform after a change takes effect, you accept the changed Terms. If you do not accept them, you must stop using the Platform and may withdraw your balance subject to these Terms.

3. Eligibility and registration

To open an account you must:

• be at least 18 years old and have the legal capacity to enter into a binding agreement;
• register for yourself, with true and complete information, and keep that information up to date;
• not be resident in, or a citizen of, a jurisdiction in which the Platform's services are not offered or are prohibited by law, and not be on a sanctions list;
• not already hold an account that we have closed or suspended.

One person may hold one account. We may refuse or cancel a registration, or restrict an account, where we have reasonable grounds to believe these conditions are not met.

4. Identity verification and account levels

What an account may do depends on what has been verified. Verifying your email address lets you look around the Platform. Verifying your mobile number and an identity document allows deposits. Turning on two-factor authentication allows withdrawals. We may ask for further information or documents at any time, and may limit or suspend an account until we have them.

You confirm that every document and statement you give us is genuine. We may check them with third-party providers and share the minimum necessary information with them for that purpose, as set out in our Privacy Policy.

5. Your account, deposits and withdrawals

Your balances are recorded in our ledger. You may deposit supported digital assets to the deposit address shown to you for the network you choose; sending an asset on a network we do not support, or to a wrong address, can result in its permanent loss and we are not liable for it.

Withdrawals are made only to addresses you have first approved in your account settings. A newly approved address, and a change to your sign-in credentials or second factor, is followed by a waiting period before withdrawals to it are allowed; the length of the period is shown in your account. Each withdrawal requires a code from your authenticator app. We may hold a withdrawal for review, and may require a manual approval above limits we set, and we may refuse a withdrawal that we reasonably believe breaches the law or these Terms.

Withdrawal fees are shown before you confirm. Blockchain transfers are final once broadcast and cannot be reversed by us.

6. Trading

On the Platform you trade against the platform's own treasury at the price we quote you, not against an order book of other users. The price shown when you confirm an order is the price at which it is executed, subject to the limits we publish for each market, including maximum leverage, maximum position size and trading hours.

You open a futures position by choosing a market, a side (long or short), a size and a leverage, and by placing margin in USDT. Your position is marked to the current price continuously. If the margin on a position falls to the margin-call level you will be warned; if it falls to the maintenance level the position is closed automatically (liquidated) and the margin and fees attached to it are lost. Funding may be charged to or paid to open positions at the intervals and rates we publish.

We may decline, cancel or close an order or position, and may correct a trade, where a price or a quote was wrong because of a technical fault or an obvious error, where a market is halted, or where the law requires it. Records kept by our systems are conclusive evidence of the orders and trades made on your account, unless there is a manifest error.

7. Fees

Trading commissions, funding payments and withdrawal fees are shown on the Platform and in the order confirmation before you commit to them. We may change our fees; a change applies to orders placed after it is published. Third parties, such as the blockchain networks, may charge their own fees, which are yours to bear.

8. Bonuses and promotions

Bonuses and promotions are governed by these Terms and by the rules published with each of them, which you can read before you ask for one. A bonus may be limited in what it can be used for, may expire, and may be withdrawn or reclaimed according to its rules. We may refuse or reverse a bonus, and the profit made with it, where it was obtained by abuse, by multiple accounts, or in breach of its rules.

9. Security and your credentials

You are responsible for keeping your password, your authenticator and your devices secure, and for everything done with them. Do not share your credentials. Tell us at once if you think your account has been accessed without your permission. We will never ask you for your password or an authenticator code by email, message or phone.

We use security measures such as encryption, two-factor authentication, withdrawal address controls and monitoring. No system is completely secure, and you accept the risk that remains.

10. Prohibited uses

You must not use the Platform to:

• break any law or regulation, including laws on money laundering, terrorist financing, sanctions and tax;
• trade with the funds of crime, or move money for another person without our written agreement;
• manipulate any market or price, or trade in a way meant to exploit a technical fault or a pricing error;
• open or use more than one account, or let another person use yours;
• use automated tools that put an unreasonable load on the Platform, or interfere with or attempt to gain unauthorised access to it, its systems or other users' accounts;
• give false information or impersonate any person.

Where we reasonably suspect a breach we may suspend or close the account, cancel orders, close positions, withhold or reverse funds so far as the law allows, and report it to the authorities.

11. Risk

Trading digital assets and leveraged contracts is highly speculative and you can lose all of the funds you put into a position, and under some circumstances more than you expected. You must read our Risk Disclosure before you trade, and you confirm that you have understood it and that you trade only with money you can afford to lose.

Nothing on the Platform is investment, legal or tax advice. We do not guarantee any profit or any level of loss.

12. Availability and disclaimer

The Platform and its services are provided "as is" and "as available". We do not promise that they will be uninterrupted, error free or free of delay, or that prices, data or content are complete or accurate. Markets can be halted, and the Platform may be unavailable for maintenance or for reasons beyond our control, such as the failure of a network, a provider or a market data source.

13. Limitation of liability and indemnity

To the extent the law allows, we are not liable for indirect or consequential loss, for loss of profit, or for loss caused by market movements, by the failure or delay of third parties or networks, by events outside our reasonable control, or by your breach of these Terms. Our total liability to you for any claim is limited to the amount of the loss you directly suffered, and in no case more than the balance in your account at the time of the event. Nothing in these Terms limits liability that cannot be limited by law.

You agree to compensate us for loss, claims and costs that arise from your breach of these Terms or of the law.

14. Suspension and termination

You may close your account at any time by withdrawing your balance and asking us to close it, once no position or order is open. We may suspend or close an account, or restrict a service, where we need to for legal or security reasons, because of a breach of these Terms, or where the account has been inactive for a long period. Where the law allows and where we can, we will let you withdraw what is yours.

15. Personal information

How we collect, use, keep and share your personal information is described in our Privacy Policy, which forms part of these Terms.

16. General

These Terms, with the Privacy Policy, the Risk Disclosure and any rules published for a service or a bonus, are the whole agreement between you and us on their subject. If a provision is found to be invalid, the rest stays in force. We may assign these Terms to a company that takes over the Platform; you may not assign them without our consent. A right we do not use is not given up. We may send notices to the email address or the mobile number on your account, or through the Platform.